Operations & Systems Consulting

Your scrappy systems
got you this far.
Now let me help
reinforce the foundation.

I help teams close the gaps between tools, workflows, and handoffs, so they can get back to the work that matters.

Notion & Asana Certified Bozeman, Montana
What I do

I help growing companies fix how their business actually runs.

Most of my work happens at the layer between teams. The handoffs. The places where work gets lost, where two teams use the same tool five different ways, where leadership stops trusting what they're seeing.

That layer is where scaling companies break, and it's where I do my best work. I'm not here to install tools. I'm here to design how work moves across your company, so your team can grow without the wheels coming off.

# general
JC
jordan.c10:42 AM
The website specs seem off, but I can't find the source of truth. Where should I be looking?
AM
alex.m10:44 AM
Are we using the v12 file, or the final_final for this one?
SP
sam.p10:51 AM
Hey @here, does anyone know where to find the handoff update that was posted? I can't seem to find it...
😭

Sound familiar?

It doesn't have to be that way

Hi, I'm Liz.

Liz O'Brien

I've sat in most seats in a growing business. Production. Customer service. Marketing. Sales. Go-to-market. Now business operations. Long enough to see the same broken processes from every side of the org chart, and long enough to know exactly what fixes them.

A specialty

Custom AI solutions
that work inside your stack.

AI can't work on broken systems.

I build, train, and onboard custom Claude and GPT solutions that integrate with your tools, understand your workflows, and respect how your team actually works. Not generic chatbots. Not AI bolted onto a broken process. Real solutions trained on your SOPs, your data, your voice.

The difference between AI that creates noise and AI that creates leverage is the system underneath it. I do both: fix the foundation, then build the AI that runs on top of it.

"
She quietly rebuilt the systems holding our team together, and we didn't notice how much was broken until it suddenly wasn't.
Former colleague, marketing
The ways we work together

Because not every business has the same needs.

01

Projects

Single engagement. Clear scope. Clear deliverable.

"Rebuild our Asana so we can actually use it." "We have Notion but we're not using it to its full potential." "How do we get work out of Slack and into something we can track."

Learn more →
02

Ongoing Partnership

Foundational systems work. Multi-month commitment.

You can't rush this kind of work, but it's worth it. A monthly retainer for companies who want a systems thinker in the room as they scale.

Learn more →
03

Training & Advice

One to two hours of expert input, on demand.

Focused training sessions or one-off advisory calls. Asana, Notion, Airtable, or whatever tool is the current question.

Book a session →
Let's talk

Systems don't have to be scary.